Refund policy

Return & Refund Policy

At Above All, we take pride in the quality of our products and want you to be fully satisfied with your purchase. Please review our return and refund policy below before placing an order.

Returns & Exchanges

We accept returns or exchanges within 14 days of delivery for eligible items.

To qualify for a return or exchange:

  • Items must be unworn, unwashed, and in original condition

  • Items must have original tags attached

  • Items must be free of odors, stains, or damage

Any items returned that do not meet these conditions will be sent back to the customer.

Non-Returnable Items

The following items are final sale and not eligible for return or refund:

  • Sale or discounted items

  • Promotional or limited-edition drops

  • Gift cards

How to Start a Return

To initiate a return or exchange, please contact us at [your email here] with:

  • Your order number

  • Reason for return or exchange

  • Photos if the item is defective or incorrect

Once approved, return instructions will be provided.

Return Shipping

  • Customers are responsible for return shipping costs

  • Shipping fees are non-refundable

  • We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments

Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method

  • Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will resolve this as quickly as possible.

Shipping Delays

Due to high order volume or limited releases, orders may take 2–3 weeks to ship. Shipping delays do not qualify for refunds.